Frequently Asked Questions

What products do you use for lice treatments?

The Lice Clinic uses professional lice combs and natural products for the treatments. The Lice Clinic endorses Lice Logic products  and The Shepherd Method. The method involves a detailed, strand-by-strand combing technique.  We do not use products containing insecticides like permethrin because they are not as effective in eliminating the nits (lice eggs). We focus on cleaning the hair by removing all lice and nits by combing them out.


How long does a treatment take?

Lice treatment time varies based on the hair length and thickness, and severity of the case. Treatments usually last from one to two hours. We will be able to give you a time estimate once all members of your family or group are checked.


How do you treat young children?

Our technicians have experience treating babies and toddlers. We will often have mom or a caretaker hold the child and distract them with a book or snacks.

Are you able to treat dreadlocks?

Yes. This process can take more than one visit. Please inform us of your unique hair needs when you call to make an appointment.

Can lice live on pets?

No. Head lice cannot survive on cats or dogs. They can only live in the specific temperature conditions of the human head.

Will you be able to tell me how to clean my home?

Yes! Our goal is for you to leave the clinic with peace of mind, and this includes aftercare tips for your home, clothing and personal belongings.

Are lice treatments covered by insurance?

In Washington State lice clinics are considered more like a hair salon vs. a medical clinic, therefore, we cannot accept insurance directly. However, we can accept FSA and HSA cards as the plan covers most of wellness practices. We also will provide you with all information needed to file for a reimbursement from your health insurance company.

Do you have parking?

Street parking is usually easy to find around the clinic. We suggest parking on a side street, as Greenwood Ave is limited to 1 hour parking.